How to Receive A Physical Hayya Card

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Announcement

Qatar 2022 announced this week that fans can receive a physical copy of the Hayya Card in addition to having it available in the mobile app. The exact wording was:

Now that you have applied for your digital Hayya Card, whether approved or pending, you have the option to also get a physical Hayya Card (optional). The physical card will provide you with the same services as the digital card.

If you choose to opt for a physical Hayya Card, you can have it shipped to your address. Please log in to My Hayya to make your selection and update your details. Alternatively, you can collect it from a Hayya Service Centre.

Best Regards,

Hayya Support Team

How to Make Request for Physical Card

The problem with the email is there’s absolutely zero information on HOW to actually do this.

No worries, here’s what you do in a few easy steps:

  1. Visit My Hayya
  2. Login with your FIFA account or Hayya User/Password
  3. Now you have different paths via Website or Mobile App

Website

  • Click your name in the Top Right and select “My Hayya”
  • In the profile section, you’ll see a drop down for “Action”
  • Select “MyProfile”
  • Scroll down to “Address Information” and there’s a checkbox for receiving a physical card
  • Once selected, you can enter a mailing address

Mobile App

  • Once logged in, you should be able to navigate to your card where it is your profile photo, approval status, etc.
  • At the bottom of this screen, hit “Your Hayya Card”
  • When we tried this, the next page was “Welcome to Qatar” with a countdown and “Apply for Hayya” in the middle.
  • Select “Apply for Hayya”
  • This brought me to my profile photo where an “Action” option
  • Select “MyProfile”
  • Scroll down to “Address Information” and there’s a checkbox for receiving a physical card
  • Once selected, you can enter a mailing address

All set! The below tweet may also be useful:

Hayya Mobile App

Lastly, even with a physical Hayya Card – definitely download the mobile app:

I created a quick video here on some benefits of using it later in the tournament:

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